SITE POLICIES & TERMS OF USE
1) Cookie Policy
2) Privacy Policy
3) Terms Of Use
What Are Cookies?
Cookies are small text files that can be stored on a User’s computer, tablet or mobile device (“Computer”) when you visit a website. A cookie will typically contain the name of the originating domain, the lifetime of the cookie, and a randomly generated unique number or other value.
Cookies used by our platform identify you as a unique member of our platform or to track the validity of some specific forms. The cookie itself is anonymous and does not contain any Personal Data, except when such information has been supplied by you, such as when you provide your username and email address when completing a registration or login form.
Why do we use cookies?
We use cookies to help you access this website faster and more efficiently. Cookies allow us to distinguish you from other users, so that we can recognize you each time you visit. Cookies also allow us to store user preferences and provide you with a positive experience when you browse this website. Please, notice that all cookies set by this website are encrypted.
When you request the login form, we will set a temporary cookie to track the validity of the form in case you submit it. This cookie contains no personal data but only and ID and its lifetime of one day. This cookie is discarded once its expiration date is reached or once your successfully logged in. If you have an account and you successfully log in to this site, we will set a cookie based on your account validity duration. This cookie contains your personal data such as username and email provided during the account registration.
When you request the register form, we will set a temporary cookie to track the validity of the form in case you submit it. This cookie contains no personal data but only and ID and its lifetime of one hour. This cookie is discarded once the expiration date is reached. If you successfully registered, you will automatically logged into your account and we will set a cookie based on your account validity duration. This cookie contains your personal data such as username and email provided during the account registration.
When you start the password recovery process [either by clicking on the forgot-password link or reaching the two forms to fill], we will set a temporary cookie to track the validity of each of the two consecutives forms (email and new password) that will be displayed. Each cookie contains no personal data but only and ID and its lifetime of one hour. This cookie is discarded once its expiration date is reached or once you successfully completed each step of the process.
When you log out from this site, the cookie is removed from the device you are currently using.
Deactivation of cookies
You may deactivate the cookies at any time by selecting the appropriate parameters on your navigator (the navigator aid heading used indicates the steps to be taken). We draw your attention to the fact that deactivation of the cookies may reduce or hinder access to all or certain functions.
Cookie Policy Changes and Updates
We reserve the right to modify this Cookie Policy from time to time as necessary. So you should also check this website (page) periodically to review the current policy.
Our Privacy policy describes the way in which our platform processes the personal data of visitors and users (members and groups accounts) when navigating our site. The privacy policy is an integral part of the Terms of Use of the Site. Cloudmentor@scale pays continuous attention to the data of our Users. We may amend, add to or update the Privacy Policy periodically. We encourage you to regularly consult the most recent version accessible on our Site.
What information we collect and for what purposes ?
When you use our platform and/or when you register to create an account, we collect and process personal data concerning you, such as your username and email address. That information will help the platform know if you a member or not when trying to login. We compute and store your registration history (so that you can better follow your account and we can also better support you in case of an account issue. When you subscribe to our newsletter, your email address provided is also stored in order to send you updates notifications.
Each time you visit our platform and/or make a request on the website we also collect your Internet Protocol (IP) address, the url requested, the browser type, the operating system name and the time of the action. We collect and store these information for logging, continuous statistical analysis and for support (assistance or troubleshooting) purposes in case of issues.
This site also collects and stores certain information automatically using cookies. See our Cookie Policy for further details.
Are your data shared with third parties?
Beyond the services detailed in this document, and for the purpose of enhancing your experience with our site and services, we do not in any way share or sell your personal information to any third party.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile (username and email). All users can see their personal information at any time. Website administrators can see and edit that information. Even if your account expires, your data (email and username and hashed password) is not automatically removed from our database. This is also true for your account registration history. Also, when you unsubscribe from our newsletter mailing list, your email is still present in our system.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Embedded content from other websites
Contents on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
How do we safeguard your personal data?
Cookies (if any) installed on your browser are encrypted. The communication between our platform and your browser is done over secure channel (we use HTTPS). Your account details are stored in a database and only your password is encrypted (so we can not view it). Newsletter and others emailing actions are done via our email address which based on gmail service. The communication between the server software (backend) and the database is local so that the database is not directly accessible from external. We try to do our possibe to secure these information. The security of personal data also depends on the users. Users who have an account on this platform agree to keep their credentials (username and email and password) confidential. These users also agree not to share their account and to inform us of any unauthorised use of the account as soon as they become aware.
How to contact us - Contact details
Please, If you have any questions or requests or if you wish to make recommendations or submit comments to Cloudmentor@Scale aimed at improving our Cookie or Privacy Policy, you can either send an email to the following address: cloudmentor.scale@gmail.com Or use our online contact form.
This is a contract between you (the customer) and us (CloudMentor@Scale). It describes the services we will provide to you, how we will work together, and other aspects of our business relationship. Please read these customer terms of service carefully before taking any actions or using any services on our platform. We have tried to make it as easy to understand, and as short, as possible; we want to make it possible for you to read, and understand, these terms before using and during the usage of our services.
These terms are so important that we cannot provide our products and services to you unless you agree to them. By using the services provided by our platform, whether free or through a subscription, you are agreeing to these terms.
We periodically update these terms. So we invite you to check this section periodically. Also, when we do, we may send you a notification through an email or putting a banner on this website home page.
Throughout these terms, “we” and “our” refer to the staff, and content creators of CloudMentor@Scale, while “you” refers to individual subscribers and users. Please, note that, regarding the “group” type account, by subscriber we refer to the group owner (the person who created the account).
General Commercial Terms
CloudMentor@Scale offers access to material that, to the best of our ability, advances the careers and community of IT people. The kinds and amount of material available to you are described on the website. We may decide to offer any individual free access to any subscription level at our discretion.
We attempts to make this material available to you 24 hours a day, 7 days a week, barring preannounced downtime for regular maintenance, but no guarantee is expressed or implied about site or material availability.
We cannot guarantee the permanence or the performance of the platform. Neither party will be responsible for failure or delay of performance. Each party will use reasonable efforts to mitigate the effect of a force majeure event.
Access to the service may be interrupted for reasons of maintenance and updating and in the event of emergencies.
We cannot be held liable for any interruption of the service irrespective of the cause, duration or frequency, and shall not give the User any right to an indemnity.
Consequently, we cannot be held liable for any loss of money or reputation or for any special damage, either indirect or induced, resulting from an interruption in the service. Also, we cannot be held liable for any damage to hardware, software or data, for example, contamination by a virus, suffered by the user from its use of the service.
You acknowledge that you use the service, but a “bug” on our Platform could cause you to lose some of your data, alter them or expose them. However, we agree to do all that is required to recover them as far as possible and to guarantee you access to the platform as quickly as possible.
Subscriptions and Payments
Based on the subscriptions plan chosen, you will have to pay for continuing using the service. Once you create your account, you will receive later (before the expiration of your account) an email that will tell you to connect to your account and proceed the payment. The email will just alert you about the availability of your invoice. The payment details should only be considered under your account information. You will have a deadline to do the payment. If not done until deadline is reached, you account will be disabled without any notification at anytime. Once your account is disabled, you must contact us (by email) for support before doing any others actions on the platform.
We does not offer refunds, even if you stop using the service during your term of subscription. The subscription cost is fixed for the term of service. The cost of a subscription may change on renewal.
You can extend your subscription period (for a given account/email) by choosing any other available plan. To do this, on the registration page, you must fill the form's email field with the email address of the account your want to extend. Once you subscribe to a given plan, you can't change it. In case you want to change the current account duration to higher one, you may first contact us and we will analyse your request.
Acceptable Use
You may not use our service if it you are legally prohibited from doing so by the laws where you reside or are currently located.
You will not use any automated process that accesses our services in a way that damages our ability to serve other subscribers.
You will notify us as soon as possible of any breach in your account.
Access to the material is made available to the subscriber only; you may not share any material obtained through a paid subscription plan with others, nor may you share your user account with others so they can use the service. The sharing of information obtained through your subscription service will be cause to immediately terminate you subscription without a refund.
You may not modify the material as it is presented.
Suitability of Use
CloudMentor@Scale is an online learning platform. The service is provided as-is, in good faith, with the expectation that they will be helpful both to our paid subscribers and free users. However, it is possible that you do not, ultimately, find the service useful, or you find consequential or inconsequential mistakes in the material as provided. On being notified of such mistakes, we will attempt to correct the mistake or remove the mistaken material from the service.
Your sole remedy in the case of such mistakes, or disagreement over such material, is to stop using the service provided.
Links to third parties are provided as a convenience to our users; we do not guarantee the completeness, validity, or usefulness of any material linked to from the site.
How to contact us - Contact details
Please, If you have any questions or requests or if you wish to make recommendations or submit comments to Cloudmentor@Scale, you can either send an email to the following address: cloudmentor.scale@gmail.com Or use our online contact form.